Mass General Brigham Health Plan for the GIC
Find out if Complete HMO from Mass General Brigham Health Plan is the right plan for you.
Complete HMO is a health plan driven by resources that support your whole health.
Search for providers
Search the provider directory to find providers in the network and their tier.
Detailed plan information
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2023 virtual health fair kit
Get to know Mass General Brigham Health Plan in the virtual health fair kit. You'll find information about:
- The benefits of Complete HMO for GIC members
- Your plan at a glance, including how tiering works
- A new virtual wellness website and mental health support platform
- Covered preventive services, so you know what's covered at no cost
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Support in transition of care
If you’re currently receiving care for a certain condition, have plans to see a specialist later this summer, or need prescriptions that require authorization (including for infusions or durable medical equipment), we can help ensure you continue to receive care as you join us.
Let us know as soon as possible if you or a family member have care that needs to continue with your new plan by completing and sending this form (also available en español) to us by email, mail or fax. You can also call us at 866-567-9175 (TTY users call 711).
Resources for GIC members
If you're a new or soon-to-be Complete HMO member, you can find details about your plan below.-
Current plan details and member handbook
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Secure member portal
Starting on your effective date, you can log in to your member portal online. There you'll find complete details about current coverage, benefits, and more.
You can also download the Health Plan member app for Android and iOS to manage your healthcare on the go. Learn more about the app.
New plan overview (effective July 1, 2023)
Benefit | Cost sharing |
Medical deductible | $500 / $1,000 |
Out-of-pocket maximum (includes medical, pharmacy, and behavioral health) | $5,000 / $10,000 |
Primary care provider office visit copay | $10 / $20 / $40 |
Specialist office visit copay | $30 / $60 / $75 |
Behavioral health office visit | $10 copay |
Emergency room (emergency care covered at any hospital emergency room) | $100 copay then deductible (copay waived if admitted) |
Inpatient acute medical care | $275 copay then deductible / $500 copay then deductible / $1,500 copay then deductible |
Outpatient surgery at a freestanding ambulatory surgical center (for non-preventive colonoscopies, endoscopies, and eye surgeries) | $150 copay then deductible |
Outpatient surgery (plus hospital based non-preventive colonoscopies, endoscopies, and eye surgeries) | $250 copay then deductible |
High-tech imaging | $100 copay/scan then deductible |
Telemedicine through On Demand urgent care, PCP, or Specialist | $10 copay |
Telemedicine for mental health care or substance use care | $10 copay (waived for first 3 visits) |
Benefit information good through June 30, 2024
Benefits must be received by a participating provider unless otherwise indicated.
We're here to help
Call our GIC service team
866-567-9175 (TTY users call 711)
Monday through Friday from 8:00 AM to 6:00 PM & Thursday from 8:00 AM to 8:00 PM
GIC Coordinators
Our 2023 GIC coordinator fact sheet is now available. Click here to download.